Venmo is a popular payments app, and your Venmo account may get frozen because of a number of reasons, most commonly it happens because of Insufficient Balance, Failed Transactions, or some Security Purposes.
How to unfreeze Venmo account
Insufficient Balance: This is the most common case where people don’t owe Venmo. If you are running out of balance, you can do payment even with a “0” balance which leads to a negative balance. In this case, if anyone pays you on Venmo, it will automatically be applied to the amount you owe to Venmo until the debt is paid.
When no one sends you any money for a certain amount of time, it couldn’t recover its money hence your account will be frozen. The easiest way to unfreeze Venmo account is by paying the deb, you can go to Venmo.com/addfunds to do that.
Venmo account is frozen due to Transaction failure
Transaction failure can freeze your Venmo account until further verification, if you exceed the transaction limit then it may lead to transaction failure and can temporarily freeze your Venmo account.
Venmo has a transaction limit of $299 for new users, if you exceed the limit and try to transfer more than that, it won’t be completed, and instead, your Venmo account may get frozen. At this moment, the amount will be refunded to the source account and the Venmo account will be frozen and will get unfrozen after the manual KYC is done.
sometimes it may also happen because of the wrong transaction, if someone sent you money mistakenly later report it and have raised a dispute, probably your account may freeze until the verification is done and the amount is recalled.
How to get Money out of a frozen Venmo Account
If the account is frozen because of exceeding the transaction limit, then you don’t have to add any effort to unfreeze your Venmo, it will automatically happen in some business days, later you can take out your money. If it’s still not done even after waiting for a while then you should contact Venmo.
Temporarily Frozen Account
Venmo freezes the account when some suspicious activity happens. Because of the highest level of Security, they freeze your account, and to unfreeze Venmo, you can contact them either via email or chat.
To unfreeze a Venmo account, you have to contact them, and as of now there are 3 ways to contact Venmo, and the easiest among all is chat support. Venmo offers chat, call, and email support.
If you are using Android or iOS, all you have to do is.
- Open Venmo app
- Go to Menu
- Click on “Get Help“
- Navigate to “Contact Us“
- There you will have an option to connect with a human.
For Web users.
- login to Venmo.com/recover or drop a mail at [email protected]